Finance transformations are a complex and nuanced process requiring sequenced, timely and thoughtful execution, not only to communicate the change itself, but also the purpose and timing of that change and how it will affect each individual.
A recent survey by Forbes found that
Whether implementing an updated process or brand new financial target operating model, it can be difficult to usher in change, especially in accounting and finance departments where compliance is king.
Communication is a crucial weapon for a successful finance transformation. This isn’t a quick fix or something that can be thrown over the fence.
It needs to be planned both outbound and inbound and should be targeted to provide staff the right information at the right time and to solicit their input and feedback.
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